BEGIN:VCALENDAR VERSION:2.0 CALSCALE:GREGORIAN X-WR-TIMEZONE:America/Phoenix BEGIN:VEVENT DTSTART:20131018T153000Z DTEND:20131018T164500Z SUMMARY;ENCODING=QUOTED-PRINTABLE:Customer Service: Making a Difference - Jody L. Meyer DESCRIPTION;ENCODING=QUOTED-PRINTABLE:In today's society we have many options. If we don't like how someone has treated us, we can go to a different store, carrier or provider for the things we need. Sure, you might have great quality products but is it worth the price of poor customer service? The resounding answer is "No" and your customers will soon be your customers no more. Your competitive edge is a fair price and how you treat your customers. The one thing your competition can't take away from you is the relationship you have with your customers.=0D=0A=0D=0ASo do you have great customer service? What can you do to get it? It's in the big and little things you do. Great service:=0D=0A